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About Us

At Vedancy,

we believe that wellness should be simple, effective, and inspired by nature. Our mission is to revolutionize health and well-being by offering science-backed nutraceutical solutions that seamlessly integrate into your daily life. By blending the richness of ancient herbal wisdom with modern scientific advancements, we aim to provide natural health support that is both convenient and enjoyable.

In today’s fast-paced world, maintaining health often takes a backseat due to complex regimens and hard-to-follow routines. At Vedancy, we are committed to changing that narrative by creating wellness products that are easy to consume, highly effective, and aligned with contemporary lifestyles.

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Vedancy Return & Refund Policy

At Vedancy, your satisfaction and wellness are our top priorities. We aim to provide you with a smooth shopping experience and stand behind the quality of our products. If you are not fully satisfied with your purchase, please review our return and refund guidelines below.

Returns

  • No returns are accepted after delivery.

  • Products must be unused, sealed, and in their original packaging with all tags intact.

  • Please do not accept packages that appear tampered with or unsealed at the time of delivery. If you notice any damage, immediately contact our customer care team at support@vedancy.com.

  • We recommend recording a video while opening the package to serve as proof in case of missing or damaged items.

  • Products with a broken seal or opened packaging cannot be returned or exchanged for safety and quality reasons.

Non-Returnable Items

The following products are not eligible for return:

  • Items bought under clearance sales or special promotional offers.

  • Personal care, hygiene, and consumable products (unless damaged or incorrectly delivered).

  • Products purchased under Buy 1 Get 1 offers — only 30% of the sealed product’s value will be refunded if returned.

Damaged or Missing Items

If you receive damaged, defective, or missing products, please email us at customercare@vedancy.com with:

  • Photos of the received product(s).

  • Images of the outer packaging and invoice.

  • Details about the missing or incorrect item.

Once verified, we will arrange a replacement or send the missing product within 5-6 working days.

Refunds

  • Refunds will be processed within 7-10 business days after the returned item passes our quality inspection.

  • Refund amounts will be credited to the original payment method.

  • For unreasonable or non-compliant returns, a reverse shipping charge of ₹200 will be deducted.

Important Notes

  • Returns are not accepted for reasons such as taste preferences, mild side effects (e.g., rash, stomach upset), or flavor differences.

  • If you receive an incorrect order, please notify us within 24 hours for a quick resolution.

  • Any reward points or credits used in the purchase will be adjusted accordingly in case of refunds.

  • For any further assistance, feel free to contact our customer support team — we are here to help!

 

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